Frequently Asked Questions

We regularly run first-month discount offers on the retainer — keep an eye out on the homepage for the current one. You can also start with Build & Own if a lower upfront cost suits you better; final pricing there is scoped to your project after your free preview.

Yes. Retainer and Build & Own clients both get revision rounds built into the build phase, and retainer clients get revision rounds included every month after launch. Additional changes beyond what’s included are billed at £75/hour.

Hosting, domain management, security and updates, monthly optimisation, priority support, and a 99.9% uptime SLA — plus the revision rounds mentioned above.

Retainer clients can cancel anytime with 30 days’ written notice. No penalties, no early termination fees — you’re only billed for the notice period.

Either works — during your scope call you can tell us you’ll provide the copy yourself, ask us to help write it, or do a mix of both. We’ll factor it into your scope either way.

Retainer: yes, hosting and domain management are included. Build & Own: you keep full control — your own domain and a Vercel deployment you own outright.

Retainer clients get priority support — we fix it as part of your plan. Build & Own includes 7 days of post-launch support, then £75/hour after that.

Around 3 weeks (21 days) from kickoff to launch — design and strategy, then development, then testing and go-live. We’ll confirm a firm timeline once your scope is set.

Every site we build is fully responsive across mobile, tablet, and desktop — tested on real devices before launch, not just resized in a browser.

Technical SEO is included as standard — fast performance, clean markup, mobile optimisation. Content SEO (what you write, how you target keywords) is more collaborative, and we’re happy to advise.

No problem, and no obligation. The preview is free with no strings attached — if it’s not for you, there’s nothing further to do.

Yes. Build & Own pricing depends on your specific scope. Start with a free preview, then we’ll scope the project together and quote based on exactly what you need.